Jewel Retreat Terms and Conditions
Listed below are the T&Cs for Jewel Retreat, hosted at Perma Serifos, Greece, from September 19-25th by Miriam Ropschitz of MOON BODY LTD.
1. Booking
(a) Your booking is considered definite when a deposit of £500 has been received. By booking a retreat with MOON BODY LTD, you are accepting the following terms and conditions. This £500 deposit is non-refundable.
(b) We do not share customer details with any third parties.
2. Payment
(a) The price is the exact amount to be received in full by us in GBP. (Please factor in exchange rates, if necessary.)
(b) After the £500 deposit has been paid, the remainder can either be paid in full or via 3 monthly payments. If the 3 monthly payment plan is chosen, the 1st payment is due 30 days from the receipt of the deposit. The total payment must be received 30 days before the retreat begins, therefore those signing up closer to the start date may receive a payment plan shorter than 3 months in length. If full payment is not made 30 days or more prior to the start date of our retreat it will be assumed that you wish to cancel your booking.
3. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from the retreat from Serifos are handled by MOON BODY LTD.
4. Travel Insurance
Travel insurance is highly recommended. If you choose to buy insurance please ensure that your travel insurance covers the activities of this retreat as well as unexpected cancellation, sickness, losses and all other risks associated with traveling and taking part in the retreat.
5. Your Health
(a) It is your responsibility to let your Host (Miriam Ropschitz) know if you have any injuries and to be mindful at all times of your own body’s capabilities during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.
(b) It is also your responsibility to consult a doctor to check that you are sufficiently fit and healthy to undertake yoga classes and other physical activities that you may chose to do whilst on the retreat.
(c) Please advise us of any mental or physical health conditions, allergies and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your health, or others, we may decline your stay at our retreats.
(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated on an island where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.
(e) We shall not be held responsible for any injuries sustained during swimming or other retreat activities.
6. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking and is notified to us in writing. Cancellation will take effect the day such notification is received by us. If a cancellation is made within less than 90 days before the start of the retreat, we will retain the full amount paid by you. If cancellation is made within more than 120 days of the start of the retreat we will refund you 50% of the amount paid. The deposit is non-refundable in every instance.
(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your own insurance.
7. Amendments by us
Occasionally, changes may have to be made (e.g. class times or other arrangements), which we reserve the right to do at any time. If a significant change becomes necessary, we will inform you as soon as possible before your departure.
8. Cancellation by us
We reserve the right in any circumstances to cancel a retreat. In this case we will refund you in full (minus the non-refundable deposit).
9. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.
(b) We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.
(c) We are not liable for any injuries you may incur. Yoga classes, swims and other activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
10. No Liability for possessions
We cannot be held responsible for any loss or damage to personal belongings during the retreat.
11. Complaints
If you have a problem during your retreat, please inform Miriam Ropschitz immediately and she will endeavour to put things right.
12. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. This information is used only for administration of the site system and in the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites.
13. Insolvency
In the highly unlikely event that MOON BODY LTD were to become insolvent any funds that you (the customer) have paid to us (the company) will be protected by our Insolvency Protection Insurance, details of which will be made available to you in the event of insolvency of the company.
